Supported platforms
This topic lists the operating system platform versions that are supported by TrueSight Server Automation. If the UPI does not support your operating system version, you can use the individual component installers to manually install or upgrade a component.
Supported platforms for TrueSight Server Automation installers
1 For Solaris 11, a separate script-based solution is provided. See How-to-perform-script-based-patch-analysis-for-Solaris-11.
2 For HP-UX and CentOS Linux, a separate script-based solution called Vendor Patch Content (VPC) is provided. See How-to-perform-HP-UX-or-CentOS-patch-analysis-using-Vendor-Patch-Content.
3 Oracle Solaris 10 also supports 64-bit operating systems that run 32-bit binary files.
4 Bare metal provisioning is supported on SCCM 3.2.
5 Bare metal provisioning is supported on vCenter ESXi Server 6.5.
6 Aries emulator installation is required on all HP-UX servers with IA64 architecture.
7 Supports both out-of-the-box and VPC-based patching solutions.
8 Support for this platform is deprecated. For the complete list of deprecated platforms, see Deprecated-and-dropped-platform-support.
9 For OEL 6.x, only the Public repository is supported in offline mode. The Oracle Linux Unbreakable Linux Network (OL ULN) repository is not supported.
10 For OEL 7.x, the OL ULN repository is supported in both offline and online modes. The Public repository is supported only in offline mode.
11 For OEL 8.x, the OL ULN repository is supported in both offline and online modes. The Public repository is not supported.
12 Use the RSCD<TSSAversion>-RHEL8-S390x installer for the installation. If you have an existing agent bundle for zSeries, you need to create a new agent bundle for the installation. For more information about installing agents, see Installing-agents-using-the-Agent-Installer-Job.
13 The Hardware Information custom object is not supported on Linux with ppc64le architecture.
Supported platforms for the Smart Hub and Smart Agent
The following operating systems are supported for the Smart Hub installation:
Operating system | Version | Architecture |
---|---|---|
Windows Server | 2012 | x86_64 |
2016 | x86_64 | |
2019 | x86_64 | |
Red Hat Enterprise Linux | 7.x | x86_64 |
8.x | x86_64 |
The following operating systems are supported for the Smart Agent installation:
Note: For UNIX-based operating systems, only the native installers (for example, RPM and Debian package) support the Smart Agent installation.
Operating system | Version | Architecture |
---|---|---|
Windows Server | 2012 | x86_64 |
2016 | x86_64 | |
2019 | x86_64 | |
SuSE | 12 SP4 | x86_64 |
15.x | x86_64 | |
Red Hat Enterprise Linux | 6.x | x86_64 |
7.x | x86_64 | |
8.x | x86_64 | |
zSeries(s390x) | ||
Cent OS | 7.x | x86_64 |
8.x | x86_64 | |
Oracle Enterprise Linux | 7.x | x86_64 |
8.x | x86_64 | |
Amazon Linux | 2 | x86_64 |
Ubuntu | 16.04 | x86_64 |
18.04 | x86_64 | |
20.04 | x86_64 | |
Debian | 9.x | x86_64 |
10.x | x86_64 |
Supported platforms for native installers
Type of native installer | Operating system | Version | Architecture | Agent | NSH |
---|---|---|---|---|---|
IBM AIX | AIX | 7.x | pSeries | Yes | Yes |
Linux | SuSE | 11.x | x86_64 | Yes | Yes |
x86 | Yes | Yes | |||
zSeries(s390x) | Yes | No | |||
12.x | x86_64 | Yes | Yes | ||
zSeries(s390x) | Yes | No | |||
ppc64le | Yes | Yes | |||
15.x | x86_64 | Yes | Yes | ||
New in 21.3zSeries(s390x) | Yes | No | |||
Red Hat Enterprise Linux | 6.x | x86_64 | Yes | Yes | |
x86 | Yes | Yes | |||
zSeries(s390x) | Yes | No | |||
pSeries(ppc64) | Yes | No | |||
7.x | x86_64 | Yes | Yes | ||
x86 | Yes | Yes | |||
zSeries(s390x) | Yes | No | |||
pSeries(ppc64) | Yes | No | |||
New in 21.3 ppc64le | Yes | Yes | |||
8.x | x86_64 | Yes | Yes | ||
zSeries(s390x) | Yes | No | |||
Cent OS | 6.x | x86_64 | Yes | Yes | |
x86 | Yes | Yes | |||
7.x | x86_64 | Yes | Yes | ||
8.x | x86_64 | Yes | Yes | ||
Oracle Enterprise Linux | 6.x | x86_64 | Yes | Yes | |
x86 | Yes | Yes | |||
7.x | x86_64 | Yes | Yes | ||
8.x | x86_64 | Yes | Yes | ||
Amazon Linux | 2 | x86_64 | Yes | No | |
Oracle Solaris SVR4 package | Solaris | 10 | SPARC | Yes | Yes |
x86_64 | Yes | Yes | |||
x86 | Yes | Yes | |||
11 | SPARC | Yes | Yes | ||
x86_64 | Yes | Yes | |||
x86 | Yes | Yes | |||
Debian package | Ubuntu | 16.04 | x86_64 | Yes | Yes |
x86 | Yes | Yes | |||
18.04 | x86_64 | Yes | Yes | ||
20.04 | x86_64 | Yes | No | ||
Debian | 9.x | x86_64 | Yes | Yes | |
10.x | x86_64 | Yes | Yes |
For information about using these installers, see:
- Using-AIX-BFF-to-install-NSH-or-the-RSCD-agent.
- Using-RPM-to-install-NSH-or-the-RSCD-agent.
- Using-the-Solaris-SVR4-package-installer-to-install-NSH-and-the-RSCD-agent.
Database support
This section provides the list of database platforms supported for TrueSight Server Automation.
Database type | Supported versions |
---|---|
Oracle - Enterprise Edition (EE) and Standard Edition (SE) For more information about encrypting your connection to an Oracle database, see Encrypting-your-database-connection. | 11g R2, 11g R2 RAC, 12c, 12c R2, 12c RAC, 18c, 18c RAC, 19c, 19c RAC, 19c Patch (19.10.00) |
SQL Server - Enterprise Edition (EE) and Standard Edition (SE) For steps on enabling and disabling an encrypted connection to your SQL database server, see Encrypting-your-database-connection. | 2012, 2012 Cluster, 2012 R2, 2014, 2014 Cluster, 2016, 2016 Cluster, 2017, 2019, 2019 Cluster |
Oracle Exadata Supported on:
For information the prerequisites for using Oracle Exadata, see Setting-up-an-Oracle-database-for-TrueSight-Server-Automation. | 12c, 18c, 19c |
Additional platform support associated with patch management
The following sections outline the platform support for patch repositories and the offline patch downloader.
Supported platforms for storing the patch repositories of patch catalogs
Patch catalog | Supported platforms for storing patch repositories | ||||||
---|---|---|---|---|---|---|---|
Windows | Windows or Linux | ||||||
AIX | Any AIX server Notes:
| ||||||
Red Hat Enterprise Linux (RHEL) using the CDN interface | Red Hat Enterprise Linux 6, 7, or 8 | ||||||
SuSE Linux 15 | To patch SuSE 15 targets, ensure that the patch repository server runs the SuSE 11 or 12 system and is configured with Subscription Management Tool (SMT). A server that runs SuSE 15 with RMT is not supported for the patch repository. | ||||||
SuSE Linux 12 | SuSE Linux with SMT installed. Note:To patch SuSE 12 targets, ensure that the SuSE patch repository server is configured with SMT. The following table lists the versions that are installed with SMT out-of-the-box, as well as the versions on which SMT must be manually installed.
Warning: BMC strongly recommends using Zypper when creating a patching job for a patch catalog that was created using the Subscription Management Tool (SMT). For more information, see Zypper patching tool. | ||||||
SuSE Linux 11, 12 and 15 | SuSE Linux with createrepo and python-urlgrabber installed. | ||||||
Oracle Enterprise Linux (Public repository) | Any supported RPM-based Linux with createrepo and python-urlgrabber installed | ||||||
Oracle Enterprise Linux (OL ULN repository) | For Oracle Enterprise Linux 7.x, use a patch repository created on the system that runs Oracle Enterprise Linux 7.x. Similarly, for Oracle Enterprise Linux 8.x, use the patch repository created on the system that runs Oracle Enterprise Linux 8.x. | ||||||
Solaris | Windows or Linux Note: If you are using Solaris 11 patches, you can only use a Solaris 11 server for storing the patch repository. | ||||||
Ubuntu | Windows or Linux | ||||||
Debian | Windows or Linux | ||||||
Cent OS | For CentOS 7, use a patch repository created on the system that runs CentOS 7. Similarly, for CentOS 8, use the patch repository created on the system that runs CentOS 8. Ensure that createrepo and python-urlgrabber are installed on the CentOS system. | ||||||
Fujitsu Solaris | Windows or Linux | ||||||
HP-UX | An HP-UX patch repository must reside either directly on the HP-UX (SWA) Server or in a directory that the SWA Server considers to be a local share. Note that if you are using an offline downloader, you can run the offline downloader on any Windows or Linux machine, but the HP-UX patch repository must still reside on the HP-UX (SWA) Server. |
Patch offline downloader support
This section provides the list of supported platforms for running the patch offline downloader.
Operating System platform | Version | Architecture / |
---|---|---|
Microsoft Windows | Windows Server 2008 R2 SP1 | x64 (64-bit native) |
Windows Server 2012 | x64 (64-bit native) | |
Windows Server 2012 R2 | x64 (64-bit native) | |
Windows Server 2016 | x64 (64-bit native) | |
Windows Server 2019 | x64 (64-bit native) | |
IBM AIX | 7.1 | pSeries |
7.2 | pSeries | |
Oracle Solaris | 10 | SPARC (64-bit) |
11.x | SPARC (64-bit) | |
Red Hat Enterprise Linux | 6.x | 64-bit |
7.x | 64-bit | |
8.x | 64-bit | |
SUSE Linux Enterprise Server | 11.x | x64 (64-bit native) |
12.x | x64 (64-bit native) | |
Oracle Enterprise Linux (Public repository) | 6.x | 32-bit 64-bit |
7.x | 64-bit | |
Oracle Enterprise Linux (OL ULN repository) | 7.x | 64-bit |
8.x | 64-bit | |
CentOS | 7.x | 64-bit |
8.x | 64-bit |
Virtualization support
This section provides the list of platforms supported as virtualized environments that can be provisioned.
Operating System platform | Version | Architecture / |
---|---|---|
IBM LPAR
| Power51 (Enterprise Edition Only) | - |
Power61 (Enterprise Edition Only) | - | |
Power7 (Standard and Enterprise Edition) | - | |
Microsoft Hyper-V 3.0 Note: Generation 1 and Generation 2 Hyper-V templates from Microsoft are supported. | SCVMM 2012 SP1 | - |
SCVMM 2012 R2 | - | |
Microsoft Hyper-V 4.0 Note: Generation 1 and Generation 2 Hyper-V templates from Microsoft are supported. | SCVMM 2012 R2 | - |
Oracle Solaris Zones | 10 u4 | x86 SPARC |
Red Hat Enterprise Virtualization Manager for Servers (RHEV Manager) | 5.01 | - |
6.01 | - | |
VMware ESXi Server (via vCenter Server) | 6.5 | - |
6.7 | - | |
VMware vCenter Server | 6.5 | x64 |
6.7 | x64 | |
7.0 | x64 |
1Support for this platform is deprecated. For the complete list of deprecated platforms, see Deprecated-and-dropped-platform-support.
Virtual guest OS support
The following table lists the various guest operating systems supported by each server version:
- *Only RHEL 7.1 GEN2 template
- The deployPkg plug-in is not installed by default with open-vm tools, which may cause the guest customization to fail. For steps to install the deployPkg plug-in, see the following VMware knowledge base articles:
- 1Support for this platform is deprecated. For the complete list of deprecated platforms, see Deprecated-and-dropped-platform-support.
For more information on guest operating support customization, see the Guest OS Customization Support Matrix available from the VMware online technical documentation.
Third-party software
The following table lists the third-party software versions shipped with TrueSight Server Automation.
TrueSight Server Automation | OpenSSL | Java Runtime Environment (JRE)* | Apache Tomcat Web server | Shavlik SDK version | Microsoft Visual C++ Redistributable |
---|---|---|---|---|---|
21.3 | 1.0.2j | Adoptium 11.0.12+7 Adoptium 1.8 Update 275 (TrueSight Server Automation Integration for CMDB) | 9.0.53 | 9.3.2644.0 | Microsoft Visual C++ 2015 Redistributable Update 3 |
* TrueSight Server Automation installs multiple JREs for use by different product components. These JREs are installed in the following directories:
- NSH/br/java: Used by the Application Server
- NSH/jre: Used by the Console
Additionally, the following software is also shipped with TrueSight Server Automation.
TrueSight Server Automation version | Third-party application | Version of the packaged application |
---|---|---|
21.3 | Redis Server | (Linux) 6.0.9 (Windows) Not supported |
To browse and view details of the software applications discovered by BMC Atrium Discovery and Dependency Mapping, see Browsing-discovered-software-applications.
Supportability considerations forTrueSight Server Automation and BMC Cloud Lifecycle Management
This section lists the supportability considerations when using TrueSight Server Automation along with BMC Cloud Lifecycle Management.
Platform | TrueSight Server Automation | BMC Cloud Lifecycle Management |
---|---|---|
VMware | VMware 6.5 VMware 7 | VMware 6.5 VMware 7 |
IBM | IBM pSeries 5 IBM pSeries 6 IBM pSeries 7 | Not supported IBM pSeries 6 IBM pSeries 7 |
Microsoft Windows Hyper-V | SCVMM 2008 R2 SCVMM 2012 SP1 GA SCVMM 2012 R2 SCVMM 2016 SCVMM 2019 | Not supported SCVMM 2012 SP1 GA SCVMM 2012 R2 SCVMM 2016 SCVMM 2019 |