Supported platforms



This topic lists the operating system platform versions that are supported by TrueSight Server Automation. If the UPI does not support your operating system version, you can use the individual component installers to manually install or upgrade a component.

Support for third-party products

To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.


Supported platforms for TrueSight Server Automation installers

Info

SELinux is supported for TrueSight Server Automation 8.9.01 or later versions.

1 For Solaris 11, a separate script-based solution is provided. See How-to-perform-script-based-patch-analysis-for-Solaris-11.

2 For HP-UX and CentOS Linux, a separate script-based solution called Vendor Patch Content (VPC) is provided. See How-to-perform-HP-UX-or-CentOS-patch-analysis-using-Vendor-Patch-Content.

3 Oracle Solaris 10 also supports 64-bit operating systems that run 32-bit binary files.

4 Bare metal provisioning is supported on SCCM 3.2.

5 Bare metal provisioning is supported on vCenter ESXi Server 6.5.

6 Aries emulator installation is required on all HP-UX servers with IA64 architecture.

7 Supports both out-of-the-box and VPC-based patching solutions.

8 Support for this platform is deprecated. For the complete list of deprecated platforms, see Deprecated-and-dropped-platform-support.

For OEL 6.x, only the Public repository is supported in offline mode. The Oracle Linux Unbreakable Linux Network (OL ULN) repository is not supported.

10 For OEL 7.x, the OL ULN repository is supported in both offline and online modes. The Public repository is supported only in offline mode.

11 For OEL 8.x, the OL ULN repository is supported in both offline and online modes. The Public repository is not supported.

12 Use the RSCD<TSSAversion>-RHEL8-S390x installer for the installation. If you have an existing agent bundle for zSeries, you need to create a new agent bundle for the installation. For more information about installing agents, see Installing-agents-using-the-Agent-Installer-Job.

13 The Hardware Information custom object is not supported on Linux with ppc64le architecture.

Supported platforms for the Smart Hub and Smart Agent

The following operating systems are supported for the Smart Hub installation:

Operating system

Version

Architecture

Windows Server

2012

x86_64

2016

x86_64

2019

x86_64

Red Hat Enterprise Linux

7.x

x86_64

8.x

x86_64

The following operating systems are supported for the Smart Agent installation:

Note: For UNIX-based operating systems, only the native installers (for example, RPM and Debian package) support the Smart Agent installation.

Operating system

Version

Architecture

Windows Server

2012

x86_64

2016

x86_64

2019

x86_64

SuSE

12 SP4

x86_64

15.x

x86_64

Red Hat Enterprise  Linux

6.x

x86_64

7.x

x86_64

8.x

x86_64

zSeries(s390x)

Cent OS


7.x

x86_64

8.x

x86_64

Oracle Enterprise Linux


7.x

x86_64

8.x

x86_64

Amazon Linux

2

x86_64

Ubuntu

16.04

x86_64

18.04

x86_64

20.04

x86_64

Debian

9.x

x86_64

10.x

x86_64

Supported platforms for native installers

Type of native installer

Operating system

Version

Architecture

Agent

NSH

IBM AIX

AIX

7.x

pSeries

Yes

Yes

Linux





































SuSE

11.x

x86_64

Yes

Yes

x86

Yes

Yes

zSeries(s390x)

Yes

No

12.x


x86_64

Yes

Yes

zSeries(s390x)

Yes

No

ppc64le

Yes

Yes

15.x

x86_64

Yes

Yes

New in 21.3zSeries(s390x)

Yes

No

Red Hat Enterprise Linux









6.x

x86_64

Yes

Yes

x86

Yes

Yes

zSeries(s390x)

Yes

No

pSeries(ppc64)

Yes

No

7.x





x86_64

Yes

Yes

x86

Yes

Yes

zSeries(s390x)

Yes

No

pSeries(ppc64)

Yes

No

New in 21.3

ppc64le

Yes

Yes

8.x

x86_64

Yes

Yes

zSeries(s390x)

Yes

No

Cent OS




6.x

x86_64

Yes

Yes

x86

Yes

Yes

7.x

x86_64

Yes

Yes

8.x

x86_64

Yes

Yes

Oracle Enterprise Linux






6.x

x86_64

Yes

Yes

x86

Yes

Yes

7.x

x86_64

Yes

Yes

8.x

x86_64

Yes

Yes

Amazon Linux

2

x86_64

Yes

No

Oracle Solaris SVR4 package





Solaris

10

SPARC

Yes

Yes

x86_64

Yes

Yes

x86

Yes

Yes

11

SPARC

Yes

Yes

x86_64

Yes

Yes

x86

Yes

Yes

Debian package

Ubuntu



16.04

x86_64

Yes

Yes

x86

Yes

Yes

18.04

x86_64

Yes

Yes

20.04

x86_64

Yes

No

Debian

9.x

x86_64

Yes

Yes

10.x

x86_64

Yes

Yes

For information about using these installers, see:

Database support

This section provides the list of database platforms supported for TrueSight Server Automation.

Database type

Supported versions

Oracle - Enterprise Edition (EE) and Standard Edition (SE)

For more information about encrypting your connection to an Oracle database, see Encrypting-your-database-connection.

11g R2, 11g R2 RAC, 12c, 12c R2, 12c RAC, 18c, 18c RAC, 19c, 19c RAC, 19c Patch (19.10.00)

SQL Server - Enterprise Edition (EE) and Standard Edition (SE)

For steps on enabling and disabling an encrypted connection to your SQL database server, see Encrypting-your-database-connection.

2012, 2012 Cluster, 2012 R2, 2014, 2014 Cluster, 2016, 2016 Cluster, 2017, 2019, 2019 Cluster

Oracle Exadata

Supported on:

  • Oracle Enterprise Edition (EE) (Extreme Performance and High Performance)
  • On-premises and cloud environments

For information the prerequisites for using Oracle Exadata, see Setting-up-an-Oracle-database-for-TrueSight-Server-Automation.

12c, 18c, 19c

Additional platform support associated with patch management

The following sections outline the platform support for patch repositories and the offline patch downloader.

Supported platforms for storing the patch repositories of patch catalogs

Patch catalog

Supported platforms for storing patch repositories

Windows

Windows or Linux

AIX

Any AIX server

Notes:

  • If you are downloading patches using the SUMA option, ensure that you have the SUMA utility installed on your repository server.
  • We recommend using the latest SUMA download option instead of the Fixget download option.
  • Before you use the SUMA download option, ensure that the repository server is running an AIX system.

Red Hat Enterprise Linux (RHEL) using the CDN interface

Red Hat Enterprise Linux 6, 7, or 8

SuSE Linux 15

To patch SuSE 15 targets, ensure that the patch repository server runs the SuSE 11 or 12 system and is configured with Subscription Management Tool (SMT). A server that runs SuSE 15 with RMT is not supported for the patch repository.

SuSE Linux 12

SuSE Linux with SMT installed.

Note:To patch SuSE 12 targets, ensure that the SuSE patch repository server is configured with SMT.

The following table lists the versions that are installed with SMT out-of-the-box, as well as the versions on which SMT must be manually installed.

Repository server version

SMT installation

SuSE 11 SP3
SuSE 11 SP4

SuSE 12

Note: SuSE recommends upgrading SuSE 12 to SuSE 12 SP1 to avoid dependency issues.

Not configured with SMT out of the box. You must manually install and configure SMT (version 11 SP3) on the repository server before you create a SuSE patch catalog.

SuSE 12 SP1 or later service pack of SuSE 12 (recommended)

SMT is shipped out-of-the-box with the operating system.

Warning: BMC strongly recommends using Zypper when creating a patching job for a patch catalog that was created using the Subscription Management Tool (SMT). For more information, see Zypper patching tool.

SuSE Linux 11, 12 and 15

SuSE Linux with createrepo and python-urlgrabber installed.

Oracle Enterprise Linux (Public repository)

Any supported RPM-based Linux with createrepo and python-urlgrabber installed

Oracle Enterprise Linux (OL ULN repository)

For Oracle Enterprise Linux 7.x, use a patch repository created on the system that runs Oracle Enterprise Linux 7.x. Similarly, for Oracle Enterprise Linux 8.x, use the patch repository created on the system that runs Oracle Enterprise Linux 8.x.

Solaris

Windows or Linux

Note: If you are using Solaris 11 patches, you can only use a Solaris 11 server for storing the patch repository.

Ubuntu

Windows or Linux

Debian

Windows or Linux

Cent OS

For CentOS 7, use a patch repository created on the system that runs CentOS 7. Similarly, for CentOS 8, use the patch repository created on the system that runs CentOS 8. Ensure that createrepo and python-urlgrabber are installed on the CentOS system.

Fujitsu Solaris

Windows or Linux

HP-UX

An HP-UX patch repository must reside either directly on the HP-UX (SWA) Server or in a directory that the SWA Server considers to be a local share.

Note that if you are using an offline downloader, you can run the offline downloader on any Windows or Linux machine, but the HP-UX patch repository must still reside on the HP-UX (SWA) Server.

Patch offline downloader support

This section provides the list of supported platforms for running the patch offline downloader.

Operating System platform

Version

Architecture / 
Hardware

Microsoft Windows   

Windows Server 2008 R2 SP1

x64 (64-bit native)

Windows Server 2012

x64 (64-bit native)

Windows Server 2012 R2

x64 (64-bit native)

Windows Server 2016

x64 (64-bit native)

Windows Server 2019

x64 (64-bit native)

IBM AIX  

7.1

pSeries

7.2

pSeries

Oracle Solaris 

10

SPARC (64-bit)

11.x

SPARC (64-bit)

Red Hat Enterprise Linux

6.x

64-bit

7.x

64-bit

8.x

64-bit

SUSE Linux Enterprise Server 

11.x

x64 (64-bit native)

12.x

x64 (64-bit native)

Oracle Enterprise Linux (Public repository)

6.x

32-bit

64-bit

7.x

64-bit

Oracle Enterprise Linux (OL ULN repository)

7.x

64-bit

8.x

64-bit

CentOS

7.x

64-bit

8.x

64-bit

Virtualization support

This section provides the list of platforms supported as virtualized environments that can be provisioned.

Operating System platform

Version

Architecture /
Hardware 

IBM LPAR

  

Power51 (Enterprise Edition Only)

 -

Power61 (Enterprise Edition Only)

 -

Power7 (Standard and Enterprise Edition)

 -

Microsoft Hyper-V 3.0

NoteGeneration 1 and Generation 2 Hyper-V templates from Microsoft are supported.

SCVMM 2012 SP1

 -

SCVMM 2012 R2

 -

Microsoft Hyper-V 4.0

NoteGeneration 1 and Generation 2 Hyper-V templates from Microsoft are supported.

SCVMM 2012 R2

 -

Oracle Solaris Zones

10 u4

x86

SPARC

Red Hat Enterprise Virtualization Manager for Servers

(RHEV Manager)

5.01

-

6.01

-

VMware ESXi Server (via vCenter Server)  

6.5

-

6.7

-

VMware vCenter Server  

6.5

x64

6.7

x64

7.0

x64

1Support for this platform is deprecated. For the complete list of deprecated platforms, see Deprecated-and-dropped-platform-support.

Virtual guest OS support

The following table lists the various guest operating systems supported by each server version:

For more information on guest operating support customization, see the Guest OS Customization Support Matrix available from the VMware online technical documentation.

Third-party software

The following table lists the third-party software versions shipped with TrueSight Server Automation.

TrueSight Server Automation
version

OpenSSL

Java Runtime Environment (JRE)*

Apache Tomcat Web server

Shavlik SDK version

Microsoft Visual C++ Redistributable

21.3

1.0.2j

Adoptium 11.0.12+7
(for all other components and integrations except TrueSight Server Automation Integration for CMDB)

Adoptium 1.8 Update 275 (TrueSight Server Automation Integration for CMDB)

9.0.53

9.3.2644.0

Microsoft Visual C++ 2015 Redistributable Update 3

* TrueSight Server Automation installs multiple JREs for use by different product components. These JREs are installed in the following directories:

  • NSH/br/java: Used by the Application Server  
  • NSH/jre: Used by the Console

Additionally, the following software is also shipped with TrueSight Server Automation.

TrueSight Server Automation version

Third-party application

Version of the packaged application

21.3

Redis Server

(Linux) 6.0.9

(Windows) Not supported

To browse and view details of the software applications discovered by BMC Atrium Discovery and Dependency Mapping, see Browsing-discovered-software-applications.

Supportability considerations forTrueSight Server Automation and BMC Cloud Lifecycle Management

This section lists the supportability considerations when using TrueSight Server Automation along with BMC Cloud Lifecycle Management

Platform

TrueSight Server Automation

BMC Cloud Lifecycle Management

VMware

VMware 6.5

VMware 7

VMware 6.5

VMware 7

IBM

IBM pSeries 5

IBM pSeries 6

IBM pSeries 7

Not supported

IBM pSeries 6

IBM pSeries 7

Microsoft Windows Hyper-V

SCVMM 2008 R2

SCVMM 2012 SP1 GA

SCVMM 2012 R2

SCVMM 2016

 SCVMM 2019

Not supported

SCVMM 2012 SP1 GA

SCVMM 2012 R2

SCVMM 2016 

SCVMM 2019

 

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