Rolling Update 1 for version 21.3

This topic contains information about the support added in this Rolling Update and provides instructions for downloading and installing 21.3 Rolling Update 1.

Rolling Updates do not contain all of the files that are required for complete product installation. Rolling Updates are installed on top of a service pack, patch, or base release without affecting the product version or build number.

Support for Windows Server 2022

Agent and patching support for Windows Server 2022 is available in this Rolling Update.

Downloading the Rolling Update

Obtain the files for this Rolling Update from the following FTP location:

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Applying the Rolling Update

Important

The hotfix released for the Apache Log4j vulnerabilities and the 21.3 Rolling Update 1 are independent of each other. You can apply them in any sequence.

Before applying this Rolling Update, ensure that you have installed TrueSight Server Automation 21.3 having the build number as 21.3.00.38.

Upgrading the TrueSight Server Automation console

When you apply this Rolling Update, you do not need to upgrade the TrueSight Server Automation Console.

Important

Wait for the installation process to complete successfully on one Application Server, before starting the installation process on another Application Server.

Perform the following steps on all the Application Servers:

Log on to the Application Server as a user with root or administrator privileges.
Ensure that you have downloaded the zip file from the FTP location to the Application Server and verified the checksum.
Extract the downloaded file to a temporary directory on your Application Server.
- (Windows) C:\temp
- (Linux) /tmp
Open the command prompt or shell terminal, and navigate to the directory where you have extracted the files.
Run the following command:
- (Windows) nsh rollingUpdateInstaller.nsh
- (Linux) sh rollingUpdateInstaller.sh
Application Server restart information
The Application Server restarts twice for the installation to complete successfully.
Verify that the following message is displayed on the command prompt or shell terminal:
#### Rolling Updatation Completed Successfully ####
Verify that the Application Server has been updated successfully by checking the Rolling Update version in the RU_Version file. This file is typically present at the following location on the Application Server:
- (Windows) C:\Program Files\BMC Software\BladeLogic\RU_Version
- (Linux) /opt/bmc/bladelogic/RU_Version
Run the following SQL query on the database:
Select ID, RU_VERSION, STATUS, APPSERVER_NAME, EXECUTION_TIME from ROLLING_UPDATE;

Click here for a sample result.

ID RU_VERSION STATUS APPSERVER_NAME EXECUTION_TIME
---------- ---------------- -----------------------------------------------------------------
1 21.3.00.38-RU1 success <tssaAppServerHost> 2021-12-02 22:34:54.120

Installing the RSCD Agent

After applying the rolling update successfully, install RSCD213-RU1-WIN64.msi on Windows Server 2022 by using the Agent installer Job. For instructions, see Creating-an-agent-bundle and Creating-an-Agent-Installer-Job.

Using the offline downloader utility

Patch downloader utility can be used for downloading Windows Server 2022 patches and bulletins by adding the following subscription tag in the sample-windows-downloader-config.xml file. For more information, see Patch-Downloader-utility-for-Microsoft-Windows.

<subscription>
<products>
<include-product>
<product-category>Microsoft Windows Server 2022</product-category>
<product-category-language>English</product-category-language>
</include-product>
</products>
</subscription>

Using catalog filters

After applying the Rolling Update, the filter list for the online and offline catalogs will display Windows Server 2022.